Privacy Policy

Agora Coffee(“we”, “our”, “us”) is committed to protecting your personal data. This policy explains what information we collect when you visit agoracoffee.gr, how we use it, and your rights under the EU General Data Protection Regulation (GDPR) and Greek Law 4624/2019.

1. Data We Collect

• Contact form data: name, email address, and message content when you submit our contact or reservation forms.
• Reservation data: name, email, phone number, date, time, and party size when you make a table reservation.
• Newsletter: email address if you subscribe to our newsletter.
• Usage data: pages visited, time spent, browser type, and device type via anonymous analytics cookies (with your consent).

2. Cookies

We use the following categories of cookies:

• Strictly necessary: Required for the site to function (e.g. theme preference). These do not require your consent.
• Analytics: Anonymous data to understand how visitors use our site. Only placed after you accept via our cookie banner.

You can withdraw your cookie consent at any time by clearing your browser's local storage or contacting us at hello@agoracoffee.gr.

3. Legal Basis for Processing

• Consent — analytics cookies and newsletter sign-ups.
• Contractual necessity — processing reservation and contact requests.
• Legitimate interests — improving our services and preventing fraud.

4. Data Retention

Contact and reservation data is retained for up to 24 months. Newsletter subscriptions are held until you unsubscribe. Analytics data is aggregated and anonymised after 14 months.

5. Your Rights

Under GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data (“right to be forgotten”).
• Object to or restrict processing.
• Data portability.
• Lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.

To exercise any right, contact us at hello@agoracoffee.gr. We will respond within 30 days.

6. Contact